Patient Safety Corner: Can You Hear Me Now?
PATIENT SAFETY AND HAND-OFF COMMUNICATION Courtney Shrader, MLS(ASCP)CM From 1995-2004 the Joint Commission estimated about 65 percent of 2,966 adverse events were due to communication issues. In 2005, that percentage grew to 70, and half of the events occurred during patient handoffs.2 Due to these startling statistics, in 2006 the Joint Commission created a national…







